u.      Once a comment has been posted (either by a planner in the form of a comment letter or by another reviewing agency) for a case, the data will go into a holding area (i.e. it is not instantly posted to the internet) and an e-mail is sent to the planner’s e-mail box.

v.      Log-in then find Comments on the menu bar and select Approve Comments.  All the cases that have had comments posted will appear on this screen.  Each column can be sorted in ascending or descending order by clicking on the column headings.

w.    Find the comments for the case that need to be approved and double click on the pencil icon at the far right of the screen.  This will launch the comment document in a separate window for you to review and verify they were posted to the correct case.

x.      If everything was OK, click on the pencil at the left of the row containing that case.  Click to check the Approve check box, then click the disk icon to save or the X to cancel.

y.      If a comment has been posted to the wrong case, action type, or action group, use the drop-down lists to correct the error and either approve or click the disk icon to save the changes.  If case number is changed, the new planner assigned to that case will get an e-mail notifying them that a comment has been posted to their case.

z.       Once you approve a comment, it can be viewed in the search screen.  Also, if the option was selected when the case was set up, the cases’ applicant will receive an e-mail notification of case action.

This help file was created with an evaluation version of MGTEK Help Producer.